Cloud Service Manager Certified Professional™

Cloud Service Manager Certified Professional™

The Cloud Service Manager Certified Professional™ certification assesses various key aspects related to the management and administration of cloud services across leading platforms like AWS, Azure, Google Cloud, and Oracle Cloud. This certification is non-vendor specific, validating skills that are applicable across different cloud platforms. It emphasizes best practices and the skills needed to effectively manage and administer cloud services, offering a comprehensive and versatile understanding of various cloud technologies.

Here are the topics evaluated in this certification:

1. Cloud Service Fundamentals:
   • Understanding cloud service models (IaaS, PaaS, SaaS).
   • Differences between public, private, and hybrid clouds.
   • Principles of cloud service architecture.
2. Service Management and Administration:
   • Managing virtual servers and resources.
   • Implementing and managing virtual networks and storage solutions.
   • Database administration in the cloud.
3. Security and Compliance:
   • Developing and enforcing security policies.
   • Identity and Access Management (IAM) best practices.
   • Conducting security audits and ensuring compliance.
4. Automation and DevOps:
   • Utilizing automation tools like Ansible, Terraform, and scripting.
   • Implementing CI/CD (Continuous Integration/Continuous Deployment) pipelines.
   • Managing infrastructure as code (IaC).
5. Performance Monitoring and Optimization:
   • Monitoring tools and techniques for cloud environments.
   • Performance tuning and resource optimization.
   • Cost management and efficiency strategies.
6. Service Deployment and Migration:
   • Strategies for migrating services to the cloud.
   • Deploying applications across multiple cloud platforms.
   • Managing containerization and orchestration (Docker, Kubernetes).
7. Incident Management and Troubleshooting:
   • Diagnosing and resolving common cloud service issues.
   • Incident response and disaster recovery planning.
   • Supporting and maintaining cloud services.